Accessibility Statement
Our standing commitment to making goldhottowelwarmer.com usable by everyone — and how to flag the gaps we haven't closed yet.
Last updated · May 2026
Our commitment
GoldHot is committed to making goldhottowelwarmer.com usable by everyone — including visitors with visual, hearing, motor, or cognitive impairments. We design and build against the WCAG 2.1 Level AA standard, and we treat accessibility as part of the product, not an afterthought.
This statement is published in good faith and reflects the current state of the site at the date below. If you find a barrier we missed, please tell us — we treat accessibility reports the same way we treat any product defect.
What we've built in
Concrete accessibility features currently live across the site:
- —Semantic HTML throughout — every section is a proper landmark (header, main, nav, footer)
- —Visible focus rings on all interactive elements
- —Keyboard-first navigation — every menu, form, and editor control is operable without a mouse
- —Skip-to-content link at the top of every page
- —Alt text on product imagery; decorative images marked aria-hidden
- —Sufficient colour contrast across the cream / espresso / gold palette (verified to AA on body text)
- —Reduced-motion support — animations honour the prefers-reduced-motion OS setting
- —Logical heading hierarchy — one H1 per page, H2/H3 used to outline sections
- —Form labels associated with inputs; error messaging announced to screen readers
- —ARIA labels on icon-only buttons (account icon, WhatsApp chip, etc.)
Known limitations
Areas where we're still working — published openly so you know we know:
- —The product configurator and quote calculator on the homepage are usable with a keyboard but not yet optimised for screen-reader announcement of price updates
- —Some lifestyle imagery in the journal section still needs richer alt-text descriptions
- —The cinematic film section uses motion that may be intense for some viewers — autoplay respects prefers-reduced-motion, but a manual play/pause toggle is planned
- —PDF spec-sheet downloads are not yet tagged for full screen-reader support
Compliance scope
This statement covers goldhottowelwarmer.com and its sub-paths (/collection, /journal, /oem, /about, /contact, etc.). It does not cover third-party tools we link to (LinkedIn, WhatsApp Web, our retail partners' sites) — those operate under their own accessibility policies.
We aim for full WCAG 2.1 Level AA conformance. We test with NVDA on Windows, VoiceOver on macOS / iOS, and keyboard-only navigation on Chrome, Safari, Firefox, and Edge.
Tell us if something doesn't work
If you encounter a page or feature that's hard to use because of an accessibility barrier, please write to accessibility@goldhotglobal.com with: (1) the URL of the page, (2) a short description of what you were trying to do, (3) which assistive technology you were using if any. We respond within two business days and aim to fix verified issues within 30 days.